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Our Newsletter

Shipping & Returns

Jewelry Pavilion wants to thank you for the purchase order.

Jewelry Pavilion is an Authorized Dealer for the watch and jewelry brands sold at www.jpavilion.com. For warranty related issues or repairs contact Jewelry Pavilion or the Manufacturer of the product.  Your complete satisfaction is important to us. We hope that your shopping experience from Jewelry Pavilion has been a positive one for you.
Returns & Refunds

  • Please inspect the product upon receiving it.
  • If you are not completely satisfied with your purchase, you may return it.
  • If you intend to return the item, please do not wear it, do not adjust band or remove links from bracelet.
  • Contact us first within 7 days of receiving the item to get a Return Authorization. No product will be permitted to return after that period or without RA #
  • Make sure to include the original box, warranty and instruction papers with the watch.
  • Please include a note stating the reason and provide the Order ID number.
  • We cannot refund your original shipping charges.
  • RA (return authorization) number must be clearly written on the outside of the package. No shipment will be accepted without RA number clearly marked on the outside of the package.
  • As soon as we get the returned merchandise, we will issue a refund and it will be credited to your credit card
  • Once you have used the product you no longer can return the watch, If the watch shows a problem you should contact Manufacturer’s Service Center and they will handle repairs that are covered by Warranty.
  • All watches have minimum of 1 year Manufacturer’s Warranty.
  • Watches over $ 300 in value are subject to Restocking Fee 10 % of the value of the watch.

Send your returns to: 
Jewelry Pavilion
750 W 7th St,
Los Angeles, CA 90017

Still Have Questions? Contact Customer Service 
For questions regarding products, order delivery, or returns, please contact      

Jewelry Pavilion Customer Service: 

Email:  jewelrypavilion@gmail.com
Tel: 213-627-4515
Fax: 213-627-4516